Benefits:
- 401(k) matching
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Job Title: Patient Relations Coordinator
The Role: The Pulse of Our Practice
Are you the type of person who can turn a stressful medical appointment into a positive experience with just a friendly demeanor and efficient service? We are looking for a Patient Relations Coordinator who blends genuine empathy with high-tech efficiency.
You are the central point of contact for our patients and the crucial bridge between them and our clinical staff. You don't just manage appointments; you manage relationships.
Your Tech Toolkit
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Nextech: Patient scheduling, charting, and records management.
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Practice+: Insurance verification and financial workflows.
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Slack: Real-time team communication and patient flow management.
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Office 365: Email, documentation, and data organization.
Your Mission
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Elevate the Patient Experience: From the first phone call to the final checkout, ensure every patient feels welcomed, informed, and cared for.
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Navigate Complex Workflows: Utilize Nextech and Practice+ to manage high-volume scheduling, insurance verification, and billing with accuracy.
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Foster Team Synergy: Use Slack to instantly communicate with providers and nurses, keeping the clinic flow moving seamlessly.
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Maintain Digital Precision: Manage patient data, emails, and documentation within Office 365 while ensuring strict HIPAA compliance.
Are You the One?
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Empathetic Communicator: You listen well and communicate with clarity, kindness, and professionalism.
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Tech-Forward: You pick up new software quickly and are proficient with Nextech, Practice+, or similar EMR systems.
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Proactive Problem Solver: You anticipate needs before they become urgent issues.
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Master Multitasker: You stay calm, organized, and focused in a fast-paced environment.
Why You'll Love Us
- A collaborative, tech-driven, and friendly environment.
- Opportunities for growth within a fast-paced medical practice.
- A supportive team that appreciates your hard work.
Compensation: $17.00 per hour
About Us
For over 60 years, St. Michael’s Eye & Laser Institute has been the name families across Tampa Bay trust when their vision—and their future—are on the line.
We’re not a chain. We’re not a clinic.
We’re a surgical institute led by three generations of eye surgeons who deliver results that truly change how people live, work, and see the world.
We’re a surgical institute led by three generations of eye surgeons who deliver results that truly change how people live, work, and see the world.
Whether you need cataract surgery, LASIK, Retina treatment, or simply want answers from someone who actually listens—we’re here.
With the most advanced tech, a 100% LASIK success rate, and a team that treats you like family, we don’t just improve eyesight.
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